Ellen Langer published a series of studies in which participants viewed people as normal when told they were currently in this process, but as “different from most people” when told they were cancer or psychiatric patients. Nisbett and Wilson used contrasting videos of a college professor participating in this process with a European accent acting warm and friendly and cold and distant to study the halo effect. Betrand and Mullainathan (-5[1])highlighted a racial bias in this process in a study that randomly attached names like (*) Emily and Greg and (10[2])Lakisha (10[2])and Jamal to otherwise standard (10[1])materials. Demographic information is omitted in a “blind” (-5[1])form of this process to remove bias and promote diversity. (10[2])For 10 points, name this process that an unemployed person (10[1])goes through to join the workforce. ■END■