This psychologist argues that burnout is caused by mismatches in workload, control, reward, community, fairness, and values. For 10 points each:
[10h] Name this psychologist, the namesake of a widely-used scale for measuring burnout that she developed with Susan E. Jackson.
ANSWER: Christina Maslach [accept Maslach Burnout Inventory]
[10e] Maslach offers a three-part definition of burnout, combining inefficacy, cynicism, and this reaction to exhaustion. A list of 43 life events, including death of a spouse and losing a job, form the Holmes and Rahe scale for measuring this phenomenon.
ANSWER: stress
[10m] A 5-item section of the Maslach Burnout Inventory measures this phenomenon, which is paired with derealization in a dissociative mental disorder. This form of dissociation involves feeling detached from one’s thoughts, actions, and body.
ANSWER: depersonalization [or depersonalization-derealization disorder]
<JG, Social Science>